FAQS
When contacting a rental company, sometimes things can be overwhelming and there are many questions! Here are some of our common questions we receive.
Question:
How far in advance do I have to book rentals?
The earlier the better! This helps us to make sure we have your rental items in stock and also helps us prepare rentals. Rental orders under 30 days is considered a rush order and a rush order fee will be added to your bill.
Question:
What is the process of placing a rental order?
The process is:
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Contact Selections Rentals & Fill Out Contact Form
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Selections Rentals will contact you within 24 hours to communicate with you details regarding rental items
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Selections Rentals will send estimate to customer to view and approve
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Once Estimate is approved, your estimate will turn into an invoice
Question:
What are my payment options for my rental order? Are there additional fees besides the pricing of my rentals added?
We offer payment plans if a customer orders over 30 days in advance. Orders over 30 days require a 50% non refundable deposit of total invoice to reserve your date and to make sure all rental items are in stock. Remaining balance is due 30 days before your rental date. Orders under 30 days require payment upon receipt of invoice.
Additional fees include if you are choosing the option of delivery & pickup which starts at $60.00, setup fee starting at $135.00, and a required 10% cleaning/damage fee of your total invoice.
Question:
Do you offer consultations? What are your business hours and do you provide rental items to view?
We offer free consultations through email, online consultations and in person consultations at our office. Our business ours are by appointment only. We provide rental items in our showroom to view by appointment only.